Arcel

Executive Coordinator

Arcel is an Executive Coordinator with extensive experience in supporting the delivery of UK immigration services. She plays a central role in client onboarding, ensuring that new clients are welcomed, guided through firm processes, and provided with the necessary documentation and checklists to begin their applications smoothly. By maintaining accurate records and overseeing the flow of information, she ensures that every case is managed with efficiency and precision.

She is also responsible for coordinating communication between clients, caseworkers, and external stakeholders, acting as a reliable point of contact to relay updates and escalate urgent matters when needed. In addition, she manages invoicing and payments, liaises with third parties such as accountants, and generates reports to support quality control and process improvements within the firm.

Known for her organisation, professionalism, and commitment to detail, Arcel ensures that both clients and colleagues benefit from a seamless and well-structured process. Through clear communication and a client-focused approach, she contributes to a smooth journey for every client and helps the firm deliver its services with consistency and confidence.