Privacy Policy

Hawflein Immigration – Privacy Policy
Last updated: 5 October 2026

1. Who we are

Hawflein Immigration is a trading name of Hawflein Ltd, a company registered in England and Wales under company number 11517962.

Registered office:
S315, 120 Bunns Lane
London
NW7 2AP
United Kingdom

Website: hawflein.com
Email: application@hawflein.com

For the purposes of UK data protection law, Hawflein Ltd is the data controller in respect of personal information that we collect and process.

2. Information we collect

We may collect and process personal information including:

  • your name, date of birth, nationality and contact details;
  • passport, visa and other identity or immigration information;
  • information about your immigration history and current immigration status;
  • family, relationship, employment, education and financial information;
  • information contained in documents you provide to us;
  • correspondence and communications with you;
  • information submitted through our website, enquiry forms, email, telephone or other communication channels;
  • payment and transaction information;
  • technical information relating to your use of our website, such as IP address, browser information and cookie data; and
  • where relevant to an immigration matter, special category or other sensitive information, including information concerning health, ethnicity, religious beliefs, biometric information or criminal convictions.

Please do not provide information about another person unless you are entitled to provide it to us.

3. How we use your information

We may process personal information in order to:

  • respond to enquiries and assess whether we can assist you;
  • provide immigration advice and legal/immigration services;
  • open and administer client matters;
  • prepare and submit immigration applications, representations and supporting evidence;
  • communicate with the Home Office, UKVI, HM Passport Office, tribunals, courts and other relevant authorities or organisations where appropriate;
  • verify identity and conduct regulatory, compliance or conflict checks;
  • manage payments, accounting and our contractual relationship with clients;
  • maintain appropriate client and business records;
  • operate, secure and improve our website and services;
  • prevent fraud, misuse and security incidents;
  • comply with legal and regulatory obligations; and
  • send marketing communications where permitted by law.

4. Lawful bases

Depending on the circumstances, we process personal information because:

  • it is necessary to take steps at your request before entering into a contract or to perform our contract with you;
  • processing is necessary to comply with a legal obligation;
  • processing is necessary for our legitimate interests, including operating and protecting our business, responding to enquiries and providing effective services;
  • you have provided consent where consent is required; or
  • another lawful basis under applicable data protection legislation applies.

Where we process special category or criminal-offence information, we will only do so where an additional lawful condition permits that processing.

5. Sharing information

We do not sell your personal information.

Where reasonably necessary, we may disclose information to organisations or persons involved in providing our services, including:

  • the Home Office, UK Visas and Immigration and other government bodies;
  • courts, tribunals and other competent authorities;
  • barristers, solicitors, immigration professionals and other professional advisers;
  • interpreters, translators and experts;
  • payment providers;
  • IT, cloud-storage, case-management, communications and website providers;
  • accountants, auditors, insurers and regulatory bodies; and
  • other third parties where you instruct or authorise us to do so or where disclosure is required or permitted by law.

Third-party service providers processing information on our behalf are expected to handle that information appropriately and securely.

6. International transfers

Some of our service providers, contractors or personnel may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is permitted under applicable UK data protection law, including reliance where appropriate on UK adequacy regulations, appropriate contractual safeguards or another lawful transfer mechanism.

7. How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and satisfying legal, regulatory, insurance, accounting and dispute-resolution requirements.

Different categories of information may therefore be retained for different periods. When information is no longer required, we will delete, anonymise or securely dispose of it as appropriate.

The ICO specifically requires organisations either to state retention periods or explain the criteria used to determine them, so this formulation is acceptable provided it reflects Hawflein’s actual retention practices. 

8. Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your data protection rights

Depending on the circumstances and the lawful basis on which your information is processed, you may have the right to:

  • request access to your personal information;
  • request correction of inaccurate or incomplete information;
  • request deletion of your information;
  • request restriction of processing;
  • object to certain processing;
  • request transfer of information in a portable format;
  • withdraw consent where processing is based on consent; and
  • complain about the way your personal information has been handled.

These rights are not absolute and may be subject to legal exemptions.

To exercise your rights, please contact us at application@hawflein.com.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Information Commissioner’s Office⁠

10. Cookies

Our website may use cookies and similar technologies necessary for its operation and, where applicable, for analytics, functionality or marketing.

Where cookies are not strictly necessary, they should only be placed where the appropriate consent has been obtained. The ICO specifically says website visitors need to be informed about cookies and that non-essential cookies generally require agreement. 

You can manage applicable cookie preferences through the cookie controls provided on our website.

11. Third-party websites

Our website may contain links to third-party websites. Hawflein Ltd is not responsible for the privacy practices or content of third-party websites. You should review their privacy policies separately.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, processing activities or legal obligations. The latest version will be published on this website with the date of the most recent update.