Privacy Policy

At Hawflein Immigration Services, we take your privacy seriously and process your personal data in compliance with the UK GDPR and Data Protection Act 2018. This policy explains how we collect, use, and protect your data.

Who We Are

Our website address is: https://hawflein.com. We are an immigration consultancy handling sensitive personal and special-category data (e.g., nationality, immigration history, health information where relevant).

Data We Collect

We may collect the following types of personal data:

• Contact information: name, email, phone, postal address.
• Immigration or legal information: nationality, passport/visa details, employment history, health information if relevant.
• Website usage data: IP address, cookies, device/browser information.
• Communications data: emails, forms, or queries submitted to us.

Lawful Basis for Processing

We process your data on the following lawful bases:

• Contractual necessity – to provide immigration/legal services you request.
• Legal obligation – to comply with statutory requirements.
• Legitimate interests – for fraud prevention, service improvement, and communication.
• Consent – where you agree to receive marketing or other communications.
• Special-category data – processed only with explicit consent or as necessary for legal claims or obligations.

How We Use Your Data

We use your personal data to:

• Provide immigration consultancy and legal services.
• Respond to inquiries and manage client relationships.
• Comply with legal or regulatory requirements.
• Send important service updates or notifications.

Data Retention

We retain personal data only for as long as necessary for the purposes outlined above, and in accordance with legal obligations. Typically, client records are retained for a minimum of 6 years after the conclusion of services, unless longer retention is required by law.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data where permitted.
• Object to processing or request restriction of processing.
• Request data portability for the personal data you provided.
• Withdraw consent at any time (where processing is consent-based).

To exercise your rights, contact our Data Protection Officer (DPO) at privacy@hawflein.com.

Data Sharing

We may share personal data with:

• Legal or regulatory authorities as required by law.
• Trusted service providers (e.g., document processing, IT hosting) under strict data processing agreements.

International Transfers

Personal data may be transferred outside the UK/EEA where necessary. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data.

Cookies & Tracking

Our website uses cookies for analytics, functional purposes, and session management. You can manage your cookie preferences via our cookie banner. No personal data is collected without consent for marketing cookies.

Security

We implement appropriate technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with the last updated date.

Contact Us

If you have questions about this privacy policy or our data practices, contact us at:

Phone Number: 020 3488 0702
Address: Hawflein Immigration Services, 13 Hawley Crescent, London, England, NW1 8NP